Gaming is for enjoyment — not stress. Yono Game wants you to always play safely and within your limits. This page has all the tools and guidance you need.
Responsible Gaming means enjoying gaming within your own means and limits. At Yono Game, we want every player to keep gaming a fun form of entertainment — never a source of stress, debt, or emotional harm.
Online gaming is still new for many people in Bangladesh. In the heat of the moment, it's easy to lose track of when you've crossed a line. Yono Game is firmly committed to building awareness around this. Our platform offers multiple tools so you can stay in control of your own play.
Remember — winning and losing are both part of gaming. Chasing losses by placing bigger bets is the most dangerous habit you can develop. Responsible play on Yono Game means being able to walk away with a smile, even after a loss.
We've put these measures in place to keep every player safe.
Follow these guidelines and gaming will always stay fun.
Responsible gaming at Yono Game isn't just a rule — it's a way of life. Know your limits and stick to them.
Don't treat gaming as a source of income. It's entertainment — just like watching a movie or playing sports.
Decide how much you're willing to spend per session before you start, and never go beyond that amount.
Chasing losses is the most dangerous habit you can develop. If you're losing, stop — and wait for another day.
It's hard to make sound decisions when your mind isn't clear. Play with a calm head.
Extended play dulls focus and leads to poor decisions. Take a break every hour.
If gaming starts to affect your social life, that's a warning sign.
Never bet with money you don't have or cannot afford to lose.
Keep Yono Game's deposit limits and session timer active — they're there for you.
Make sure the Yono Game app or browser on your device is out of reach of anyone under 18.
Asking for help isn't weakness — it takes courage. The Yono Game Support Team is always here.
Ask yourself the questions below. If you answer "Yes" to 3 or more, please seek help.
If you answered "Yes" to 3 or more of the questions above, please contact Yono Game Support or use the self-exclusion tool. Reaching out for help is a brave thing to do.
Log in to Yono Game, go to Settings, and you can easily set these limits for yourself. A responsible gamer always knows their own boundaries.
Limit reductions take effect immediately. Requests to increase a limit take effect after 72 hours — this delay is there to protect you.
Using these tools, you can stay in full control of your gaming habits.
Set a cap on how much you can deposit daily, weekly, or monthly. Once you reach your limit, no further deposits will be allowed.
Set a daily limit on how long you can play. Once the time is up, you'll receive an automatic warning and be logged out.
Betting will automatically stop once your losses reach a set amount. Protect yourself from excessive losses.
Step away from gaming for anywhere between 1 and 30 days. Your account will be locked for the entire duration.
Deactivate your account completely for anywhere between 6 months and 5 years. If you have the courage to make that call, Yono Game fully supports you.
Pop-up notifications will appear at set intervals to remind you how long you've been playing and how much you've spent.
You don't have to face this alone. Yono Game and our support team are always here for you.
Yono Game Support Email: support@yonogame.biz
Response Time: 24/7 Live Chat, Email within 24–48 hours
Language: Support is available in both Bengali and English
Start gaming in a safe environment at Yono Game. We're here for you — always.